Business Messaging
One assistant, across the channels your customers already use. Connect a channel, set a goal, and let an automated assistant hold the conversation on your behalf.
Part of EnvoySirpi, DataSirpi's conversational messaging platform.
Channels
2 live
WhatsAppYour own number, your brand.Available
Microsoft TeamsInside your Microsoft 365 organisation.Available
Coming soon
DataSirpi has delivered engineering for
Connect a channel. Set a goal. That's the whole setup.
Your own number
Connect the WhatsApp Business number you already own. It stays yours.
Your own Microsoft 365
Connect your organisation and the assistant works inside your existing Teams.
Goal-directed
Set the outcome — confirm, answer, follow up — and the assistant holds the conversation to it.
Under your brand
Every message goes out as your business. The assistant never speaks as us.
Directory-aware
In Teams, it looks people up in your company directory to reach the right person.
Nothing to build
No messaging infrastructure, no integration work on your side.
Businesses connect their own WhatsApp Business number to our platform and have an automated assistant hold goal-directed conversations with the people they choose to contact — for example confirming a delivery, answering a query, or following up on a request. The business stays in control of its own number and brand.
Who it's for
Businesses that want to automate customer conversations on WhatsApp without building messaging infrastructure themselves.
Your businesson WhatsAppAssistantGoal: confirm a delivery window
Microsoft Teams
AvailableBusinesses connect their Microsoft 365 organisation and have the assistant hold conversations with colleagues directly in Microsoft Teams — answering questions, coordinating tasks, or following up — and look people up in their company directory to reach the right person.
Who it's for
Organisations that want an automated assistant working alongside their team inside Microsoft Teams, without building any integration themselves.
Your businesson Microsoft TeamsAssistantGoal: route a question to the right colleague
How your data is used
Stated per channel, in the same words we give Meta and Microsoft.
We use the information obtained from WhatsApp — the messages on a customer's connected number and that number's details — only to send and receive those messages on the customer's behalf and to show them their number's status. Each customer's data is isolated from every other customer's, stored securely with encryption, and is never sold or used for advertising.
Microsoft Teams
We use the information obtained from Microsoft — Teams messages in the conversations the assistant takes part in, and directory details (such as a colleague's name and email) needed to reach them — only to send and receive those messages on the customer's behalf. Each customer's data is isolated from every other customer's, stored securely with encryption, and is never sold or used for advertising.
Recipient consent comes first
Our customers may only message people who have given their business prior opt-in consent to be contacted on that channel, and must honour opt-out and stop requests promptly. This is a condition of using the platform, not a recommendation — it is set out in section 4 of our Terms of Service, and we may suspend a connected channel we believe is being used without it.
Isolated per customer
Each customer's data is isolated from every other customer's.
Encrypted at rest
Stored securely with encryption, on ISO 27001-certified practice.
Never sold, never ads
Never sold, and never used for advertising. No exceptions.
Full details are in our Privacy Policy.
More channels on the way
The same assistant, the same controls — wherever your conversations happen next.
Book a Free Consultation
Tell us about your project and we'll get back to you within 24 hours with a plan.